This Privacy Policy explains how Bikesentry Ltd collects, uses and protects your personal data when you visit bikesentry.store or place an order with us. We are the data controller, registered in England with company number 16683296.
What we collect
- Contact details: name, email, postal address, phone number
- Order details: items purchased, prices, delivery address
- Payment metadata (we never store full card numbers)
- Device data: IP address, browser type, pages visited (via cookies)
How we use your data
- To process and deliver your orders
- To provide customer support
- To send order updates and, with consent, marketing emails
- To detect fraud and comply with legal obligations
Legal bases
We process your data under contract (to fulfil your order), consent (marketing), and legitimate interest (site security, fraud prevention).
Sharing
We share data only with the partners we need to deliver your order — couriers, payment processors and our IT providers — all bound by data processing agreements.
Retention
Order records are kept for 6 years to meet UK tax requirements. Marketing data is kept until you unsubscribe.
Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict, port and object to processing of your data. To exercise any right, email contact@bikesentry.store. You may also complain to the UK ICO at ico.org.uk.
Contact
Bikesentry Ltd · 5 Porchester, Ascot, England, SL5 9DY, United Kingdom · contact@bikesentry.store